Covid-19 November Update
Good news, the housing market is to remain open through the second lockdown, which The Ministry of Housing, Communities and Local Government has confirmed.
The health and well-being of our customers, colleagues and communities is of utmost importance to us, and whilst these are uncertain times we wanted to reassure you that our focus and dedication remains to keep our customers safe and moving.
We remain open and operating as normal with all services and appointments running as planned. You can be assured that our colleagues are aware of infection control guidelines and we are taking every precaution to stay safe and align ourselves with the advice of the Government and Public Health England. We will do all we can to ensure that your moving journey is not disrupted due to current events.
Listing, viewing and surveying, of sale and rental properties may be carried out under strict conditions, limiting the contact with householders and only with their agreement.
Only one person is allowed view a property or two people if they are from the same household.
Health questionnaires are to be completed by householders and applicants before the viewing to ensure that no one living in the property or going to view the property is symptomatic, has had symptoms in the last 48 hours, or is under a compulsory isolation awaiting results of testing for Covid-19. Also, that no member of the household is classed as medically vulnerable. This document will be sent out via e-mail and must be returned to us 24 hours prior to the viewing by e-mailing it back to us.
If we do not receive this confirmation, then the viewing or appointment cannot go ahead.
Furthermore, no member of the household will be present in the property during any viewings.
The viewings will be conducted by one member of our team.
We ask that households leave internal doors open and that the viewers refrain from touching doors, cupboards, work-surfaces.
If you have pets, you must take them out with you or leave them in a room with the door shut with a note on stating that we cannot view this room due to pets.
We shall inform vendors/tenants how long the viewing will take so that you will know when you can return to the property.
Our team will be wearing disposable face masks and gloves to each viewing and will use hand sanitiser between viewings. We ask that those viewing to also come wearing gloves and face masks for the duration of the viewing and that you safely dispose of them afterwards and not leave them at the property.
For those of you staying at home, we're only a phone call or email away and would be pleased to discuss your situation and adjust how we are working with you to reflect the situation.
Thank you for your understanding and we will try to keep the time at the property to a minimum and will follow up with a phone call or an e-mail for feedback on the property which will then be passed onto the vendor/landlord.
We wish you the very best during these unprecedented times.
- All the staff at Mark David Estate Agents
Chipping Norton Office: